Help
How every part of ArtistHQ works, answers about your account, and how to reach us.
Learn ArtistHQ
Getting started
Getting started with ArtistHQ
How ArtistHQ works, choosing sample data or a fresh start, and the first five things to set up.
Getting started
Import your data from a spreadsheet
Bring your shows, contacts, crew and money into ArtistHQ from a CSV or vCard, with a safe preview before anything saves.
Getting started
Search & keyboard shortcuts
Use the command palette, the / list search, and a few form shortcuts to move around ArtistHQ without touching the mouse.
Playbooks
Plan a tour, from first hold to settlement
A step-by-step playbook for running a whole tour in ArtistHQ — from adding and grouping shows through advancing, crew, budget, settlement, and calendar export.
Playbooks
Settlement night: a quick checklist
A repeatable end-of-night routine for settling a show: count merch, enter ticket tiers, let the deal apply, add deductions, split the take-home, and freeze it.
Playbooks
Prep a release rollout
A step-by-step playbook for taking a release from idea to out — tracklist, splits, rollout timeline, and the royalty CSV your PRO needs.
Shows
Managing your shows
The show pipeline, the ten tabs inside a show, advancing versus settlement, tours, and getting your dates onto your calendar.
Shows
Advance a show with the venue
Fill in a show's advance, send the venue a link to complete their side, and merge their answers without overwriting your own work.
Shows
Read and settle a show
Turn ticket counts, deductions and merch into a locked take-home figure, split it across the band, and export the sheet.
Money
Tracking your money
Log income and expenses, attach receipts, import bank statements, and read settlements in Money — per-currency, with shows and tours tied together.
Money
Split income and pay your band
Set a default band split, divide non-show income across members, and track who is earned, paid, and owed in Band Bank.
Merch
Merch & inventory
Track merch products and variants, manage stock, sell at shows from the kiosk, and read your sales analytics.
Merch
Run the merch table
Sell from the Kiosk at a show so stock, income, and the settlement stay connected — and refund a sale to reverse both sides.
Releases
Releases & royalty export
How releases track a project from writing to released, where to record songwriter splits, and how to export your performed setlists as a royalty CSV for your PRO.
Contacts & crew
Contacts & crew
How Contacts keeps a light CRM around your band, and how Crew tracks who works your shows, what they cost, and when they're free.
Gear
Gear & packing lists
Keep an inventory of your equipment, track maintenance, generate an ATA Carnet, and build packing lists so nothing gets left behind.
Documents
Documents & sharing
Store and organise files, generate professional documents from your show data, and share them with a secure, revocable link.
Tasks
Staying on top of tasks
Use the Tasks board to run band admin — statuses, priorities, due dates, checklists, templates, and links to the shows or releases each task is about.
Calendar
Calendar & timezones
How the Calendar pulls everything into one view, how venue timezones work, the "Heads up" conflict warnings, and the free .ics export and subscription.
Support
Account & billing
Plans, billing & cancellation
The three ArtistHQ plans, how Paddle billing works, changing plans, past-due payments, and cancellation.
Account & billing
Plan limits & storage
The exact Free-tier caps, seats, and file-storage limits on every plan — and where to watch your usage.
Team & access
Inviting your band & roles
Invite people to your workspace, what each of the six roles can do, transferring ownership or leaving, and why team access isn't the same as band membership.
Your data
Your data: export & deletion
Export any dataset as CSV free on every plan from Settings → Export, and delete a workspace (owner/admin only, immediate, no undo).
Troubleshooting
Common issues
Quick fixes for sign-in trouble, rejected uploads, "couldn't save" errors, past-due payments, and stale pages after an update.
Still need help?
Signed in? Use Send feedback in the sidebar. Otherwise email hello@artisthq.app.